Zendesk, Intercom, and Freshdesk hide 40–60% of their real costs behind per-agent fees and AI add-ons. Handled gives you a full AI customer ops team at a flat rate. No surprises on your invoice.
Every unanswered email, every ignored Google review, every chat message left on read. Small businesses lose 35% of potential customers to slow responses. You can't afford a full-time ops hire. You also can't afford to keep missing messages.
Customer emails sit in your inbox for hours. Handled reads, drafts, and responds in under two minutes.
Bad reviews go unanswered, good ones unacknowledged. Handled replies to every review on Google and Trustpilot.
Chat messages, social DMs, contact forms. Handled catches every customer touchpoint, day and night.
No idea what customers are asking about or complaining about. Handled sends you a daily operations briefing.
Every major support platform hides the real cost behind per-agent fees, AI add-ons, and usage caps. Here's what they don't put on their pricing page.
The real cost for a 50-agent team with AI. Their "Advanced AI" add-on is $50/agent/month extra. Enterprise features? Another tier. You'll talk to sales before you see a price.
$0.99 per AI resolution adds up fast. 5,000 customer interactions a month? That's $5K on top of your seat costs. Fin AI is the product — but it's an add-on.
Freddy AI runs on session packs that run out. When your pack is empty, your AI stops working. Mid-month. While your customers keep emailing.
Contact-based pricing means your bill grows with your customer list. More customers = higher costs, even if support volume stays flat. Good luck forecasting that.
AI is not an add-on — it's the entire product. No per-agent fees. No per-resolution charges. No session packs that run out. What you see is what you pay.
No per-agent fees. No per-resolution charges. One price for everything.
Not a £50/agent add-on. AI is the product, not an upsell.
No week-long onboarding. No implementation consultants. Just connect and go.
No "contact sales" page. No custom quotes. The price is the price.
Link your email, review platforms, and chat. Takes five minutes.
Handled learns your tone, your business, your common questions. Gets smarter every day.
Responds to customers, flags edge cases, follows up on leads. Autonomously.
Morning briefing in your inbox. What happened overnight, what needs your attention, what customers care about.
Handled gives you AI-powered customer ops at a flat rate. No per-agent fees, no AI add-on costs, no billing surprises. Just one price for everything your business needs.
Get Started Free →